HKBN's renewal offers are usually offered 2-3 months before the contract expires. If you contact them proactively at this time, you can usually get better terms than passively renewing.
The trick to negotiating a renewal price is to have quotes from other ISPs ready. When you say "a certain ISP's 1000M only costs $XX", HKBN's customer service will usually try to match or offer better terms.
If you are still not satisfied with HKBN's renewal price, actually switching to another provider is also a good option. Market competition is fierce, and new customer offers are usually the best. WhatsApp enquiry, we can help you find the best price!
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